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Earlier this week, I shared a LinkedIn post about the importance of Value-Driven Delivery when HCM projects start to stall.
So, in this month’s blog, I want to delve deeper into why pausing your HCM project can sometimes be the best move to propel your HCM implementation forward.
Better still, I want to leave you with some practical steps you can implement right away to get your team and your project back on track to success.
Now it's no secret that implementing a new Human Capital Management (HCM) platform in your organisation is a complex undertaking, often fraught with challenges.
In fact, to put this in context, a recent study by UNLEASH found that a staggering 84% of HR projects fail to meet their objectives.
Even experienced organisations with significant resources can find themselves facing unexpected obstacles.
So, Why Do Projects Stall in the First Place?
In my Linkedin post, I called out three of the main reasons I've seen companies loose momentum on their projects:
The project scope is too broad: Trying to tackle too much at once - a surefire way to overwhelm delivery teams and make things feel unachievable.
Unexpected issues creeping in: Unforeseen challenges, such as data quality issues, changes in business priorities, and project fatigue can start to derail timelines.
The budget becomes stretched: Rising costs that suddenly begin to hit the project, resulting in change requests and difficult decisions about what to prioritise and where to go next.
In these kinds of scenario, it's important to remember that the long term success of your HCM project or programme is fundamentally about delivering value to your customers (employees).
The Power of a Strategic Pause
By taking a step back, you can start to gain clarity, realign on your key priorities, and re-engage your project team, ensuring you are working in harmony to solve the right problems.
So rather than viewing taking a pause as a failure, I actually consider it a strategic opportunity to reassess and refocus on what matters most.
Ready to to pull your HCM project out of the mud and propel it back toward success?
Here's what you need to do:
✅ Eliminate burnout and wasted effort solving low value / low impact problems.
Start Breaking Down Your Implementation Roadmap: Divide your project into smaller, more manageable phases.
Focus on Employee Experience Impacts: Prioritise the modules that will directly benefit your organisations and employees first. That way, benefits realisation comes quickly.
✅ Pinpoint and address project bottlenecks.
Simplify Decision-Making: Review and simplify decision-making processes, looking at how your current governance framework might be holding you back.
Put Trust in Your Delivery Team: Consider streamlining reporting structures or even delegating some decision making authority to delivery teams to accelerate decision-making.
✅ Get your team back onboard.
Right People, Right Roles: Ensure that you have the right people assigned to the right tasks.
Start Small, Think Big: Begin with quick wins to build momentum.
✅ Deliver value where it has the greatest impact.
Focus on delivering value to your customers (employees)
Understand what your employees want and need from each module
Prioritise User Experience
The Takeaway?
Don't Let Challenges Derail Your Vision
Remember, it's completely normal for projects to encounter challenges.
The key to success is recognising when you've hit a roadblock and taking proactive steps to overcome it.
By following these simple strategies, you can regain momentum and achieve your HCM implementation goals.
Need help getting your HCM project back on track?
We're on hand to help you.
With a proven track record working across a variety of HR & Learning technology transformation projects, we've helped steer numerous clients towards success.
We provide tailored, one-on-one implementation support for HR and L&D leaders seeking expert, tech-savvy guidance on the best path forward for their teams and organisations.
Need help getting your project back ok track?
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